CUSTOMER SATISFACTION & OTHERS
- Phoenix Cars Calicut & Thrissur has improved consistently in terms of Customer Satisfaction and Dealership rating.
- Volkswagen Thrissur within short span of time has come up with scoring First, position in India in Dealership rating for the last quarter in the year 2011
- Scored First and Second rank in Dealership Rating by Volkswagen in the first quarter.
- Volkswagen Calicut has scored Third position in CSS for Quarter 1 in South India.
- Volkswagen Calicut won the award for Best Performance in CSS – Customer Satisafaction (H1 2012)
- Won 4-STAR rating in VW Workshop Certification Programme 2012.
- Won 3-STAR rating in WCP 2011
- Awarded Gold Pin for Overall Aftersales customer satisfaction.